Privacy Policy

This Privacy Policy describes how NoHitchDigital (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website and services. By using our site, you agree to the collection and use of your data in accordance with this policy.

Interpretation and Definitions

Interpretation

The capitalised terms used in this Privacy Policy have meanings defined under the following conditions. The definitions apply whether used in the singular or plural.

Definitions

Account: A unique account created for you to access our services.
Company:(referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to NoHitchDigital.
Cookies: Small files placed on your device that track browsing activity.
Device: Any device (computer, mobile phone, tablet) used to access our Service.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: Refers to the NoHitchDigital website and associated services.
Service Provider: Third parties who process data on our behalf (e.g., hosting, analytics).
Usage Data: Automatically collected data about how you use our Service (e.g., pages visited, time spent).
Website: www.nohitchdigital.com
You: The individual accessing or using the Service.

Collection and Use of Your Personal Data

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

Email address
First and last name
Phone number
Country
Project or service inquiry details

Usage Data

Usage Data is collected automatically when you use the Service and may include:

Your device’s IP address
Browser type and version
Prominent pages visited on our site
Time and date of visit
Operating system
Referral source

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. These include:

Essential Cookies: Necessary for the website to function (e.g., form submissions).
Analytical/Performance Cookies: Help us understand how visitors interact with our site (via tools such as Google Analytics).
Functionality Cookies: Allow us to remember your preferences (e.g., language, form inputs).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly.

Use of Your Personal Data

We may use your Personal Data for the following purposes:

To provide and maintain our Service, including monitoring usage.
To manage your inquiries and respond to your requests via email or WhatsApp.
To contact you with updates, service information, or marketing communications (where consent has been given).
To personalise your experience and deliver relevant content.
To monitor usage trends and improve our website and services.
To comply with legal obligations and protect our rights.

Disclosure of Your Personal Data

We do not sell your personal data. We may share it only in the following circumstances:

With Service Providers: Trusted third parties who assist with hosting, email delivery, or analytics.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Legal Requirements: If required by law or in response to valid requests from public authorities.
Protection of Rights: To protect our rights, property, or safety, or that of others.
With Your Consent: We may disclose your data for any other purpose with your explicit consent.

Retention of Your Personal Data

We retain your Personal Data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. This includes:

Contact form submissions: up to 2 years for customer support and record-keeping.
Usage Data: anonymised and retained for analytical purposes.
Data is securely deleted when no longer required.

Transfer of Your Personal Data

Your information may be transferred to and maintained on servers located outside your country, including within international jurisdictions. We ensure all such transfers are protected by appropriate safeguards and that your data is treated securely in accordance with this Privacy Policy.

Security of Your Personal Data

We employ commercially reasonable measures to protect your personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before submitting any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We recommend that you review this page periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please do not hesitate to contact us:

Last updated: 29 October 2025